| exchanges or returns |
| flora and henri exchange and return policy |
| Returns for full credit within 21 days of purchase. Exchanges and store credit only after 21 days. No refunds on sale merchandise.
All sales are final after 60 days from date of purchase. All returned merchandise must be in saleable condition. Previously worn merchandise may not be returned. |
| |
| Items purchased from the flora and henri website or our catalogue cannot be exchanged or returned at flora and henri boutiques. |
| |
| how to exchange |
| If you would like to exchange items purchased from the flora and henri website or catalogue for a different size or color
please follow these instructions. |
| 1. |
Please be sure your exchange complies with the flora and henri return policy above. |
| 2. |
Place items you'd like to return in a suitable shipping box. |
| 3. |
Enclose a copy of the original invoice. |
| 4. |
Provide a reason a brief reason for your dissatisfaction. |
| 5. |
Send the box to the following address: |
| |
flora and henri |
| |
Catalog and Website Sales |
| |
717 Pine Street |
| |
Seattle, WA 98101 |
| flora and henri does not provide return postage. We encourage you to choose a shipper that will provide a tracking number as we cannot be
responsible for lost packages. |
| |
| Please allow ample time for receipt and processing of your exchange. If you'd like to place a new order please visit www.florahenri.com or
call (888) 749-9698 (non-US customer please call (206) 749-9698). |
| |
| how to return |
| If you would like to return items purchased from the flora and henri website or catalogue please follow these instructions. |
| 1. |
Please be sure your return complies with the flora and henri return policy above. |
| 2. |
Place items you'd like to return in a suitable shipping box. |
| 3. |
Enclose a copy of the original invoice. |
| 4. |
Provide a reason a brief reason for your dissatisfaction. |
| 5. |
Send the box to the following address: |
| |
flora and henri |
| |
Catalog and Website Sales |
| |
717 Pine Street |
| |
Seattle, WA 98101 |
| flora and henri does not provide return postage. We encourage you to choose a shipper that will provide a tracking number as we cannot be
responsible for lost packages. |
| |
| Please allow ample time for receipt and processing of your exchange. If you'd like to place a new order please visit www.florahenri.com or
call (888) 749-9698 (non-US customer please call (206) 749-9698). Once your credit is processed a copy of the credit memo will be mailed to your billing address. |
